Agency Management

Here are four guidelines for business ownersand those who want to be business ownersto apply their people skills and build better relationships with their employees.

Richie Clements, PIA's national president, recounts to NU-PC360 his story of surviving Katrina and the flood of claims in its aftermath.

Courts generally believe that an insurance broker is required to perform varying levels of investigation before placing coverage with a carrier, and failure to do so may render the broker liable to the insured for resulting losses due to the insolvency. Learn three best practices to avoid these types of...

PIA's national president reflects on the moment he became a real insurance agent, his agency's rebirth, and the challenges still faced by his beloved city 10 years after Hurricane Katrina.

The enactment of the Federal Health Insurance Portability and Accountability Act (HIPAA), coupled with the passage of the Health Information Technology for Economic and Clinical Health Act (HITECH), has transformed how health information is handled and created strict guidelines regarding how much of a patient's medical record can be viewed...

Reconsidering what that word means, for those who represent the backbone of the insurance business.

Sitting down with the first vice president of the Homestreet Insurance Agency.

Higher satisfaction numbers have a strong impact on customer loyalty and policy renewals.