The truth is that talented young people often bypass the insurance industry when career hunting, heading straight for finance, tech and other sectors that seem more exciting, innovative and service-oriented.

It's a big challenge for an industry projecting a huge talent drain over the next decade. But we all have the opportunity, and quite frankly, the responsibility to step up and let these young people know the tremendous possibilities a career in insurance could provide them.

Like many insurance executives, I was fortunate enough to begin my career with an organization, in my case Zurich Financial Services, which spent considerable effort training and exposing me to many different facets of the business. Through a formal program, I spent time in sales, underwriting and claims, which prepared me to manage a region, a division, and ultimately assume responsibility on a national level. 

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