Claims

The process of hiring an expert is something of an art and not so much science.

To help detect and deter fraud, there is now a frequency-based technology that determines veracity by analyzing brain activity conveyed through the voice, not through physiological response.

The National Association of Insurance Commissioners has released its annual list of top consumer complaints, and as in recent years, the top three issues reported by consumers were dominated by claim-related issues.

Dennis Costello and his team at Second Chair Software have been working with insurance carriers to ob-tain video depositions of witnesses in litigation so that claim personnel can evaluate witnesses from their desktops.

Black Mold Exposure is a feature documentary that delves into the controversy surrounding toxic mold and chronicles its devastating impact on people from various walks of life.

Claim severity due to fraud is a huge problem for insurance carriers. Although there are many factors contributing to the rise of auto injury medical claim costs, fraud is clearly one expense that carriers can and should address.

Guy Carpenter's Instrat unit has issued reports about last year's notable global tropical cyclone activity as well as 2008 man-made and technical catastrophes.

Recently, the insurance community -- and even some restoration firms -- have asserted that a competent restorative drying service should guarantee that structures will be dried within a three-day timeframe.