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Recently, the insurance community — and even some restoration firms — have asserted that a competent restorative drying service should guarantee that structures will be dried within a three-day timeframe. Those with a background in restorative drying use this “guarantee” in an effort to attract new adjusters to their client lists. Additionally, those with a background in insurance damage repair say that one of the ways to spot a problem contractor is when an invoice for drying services denotes drying time that exceeds this three-day guideline. But are expectations of this sort problematic?


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