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Lessons in Customer Service and Attitude
By Carl VanI always enjoy writing on the subject of claims customer service. When I do, I almost always relate delivering great customer service to attitude.
Education & Training
News and information for claims professionals on subrogation, cybersecurity, emerging risks, catastrophes, insurance disruptors, environmental issues, federal guidelines, marijuana, asbestos, drones, auto, claims technology, social networking, PTSD, active shooters, mass shootings, claims management, property damage, and specialty claims to help keep them aware of industry advances and changes that will affect the claims process.
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