Claims

Titles and labels matter. They set expectations. Yet, they can also be misleading. Some observers believe the current terms, claims department and claims adjusteror their variantsare anachronistic. As such, they propose replacing these titles with the moniker, resolution department and resolution manager. Here are some arguments for and against the...

Education and training are a must for all insurance professionals. However, property and casualty (P&C) insurance is situational, which makes the correct application of coverage even more difficult and complicated. Experience is essential.

Social media has exploded in the last few years, and so too have the social networking tools for adjusters handling subrogation evaluations.

Claims spoke with Taylor Wells of Rainbow International about the key to churning out restoration professionals who are ready to tackle a range of jobs, from water damage to crime and trauma scene work so policyholders can get on with life as they know it, ask quickly as humanly possible.

Awaiting settlement payments is one of the most common frustrations insureds experience. The good news is that there are new payment solutions available today that can accelerate the process, improve customer satisfaction, and reduce carrier costs.

A number of newspapers are using a truth meter approach to the proclamations of national and local politicians, rating what has been stated as truth, mostly true, half true, mostly false, or so false it is rated pants on fire. There are a good many statements made about and by...

Many of the factors that need to be in place for a property and casualty market turn are notat least not to cause the type of sharp turn toward a robust hard market, says economist Robert Hartwig.

Catastrophe modeler AIR Worldwide puts estimated insured losses from the magnitude 7.2 earthquake in eastern Turkey at between $55 million and $170 million, lower than the $100 million to $200 million estimate released yesterday by Eqecat.