I firmly believe that education and training are essential for all insurance professionals, and perhaps most importantly for claims adjusters because they are the ones who are the first in line to interpret insurance coverage language on the primary level. They have the initial opportunity to voice a “nay” or “yay” when a claim is filed, investigated, and consequently accepted or denied.

However, property and casualty (P&C) insurance is situational, which makes the correct application of coverage even more difficult and complicated. I am constantly amazed when I see adjusters who are part insurance expert, part contractor, and part legal expert (although of course they cannot offer legal advice). They are the ones who best combine their years of training and education with the valuable knowledge that can only come from experience.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.