Agency Management

Go beyond just sending clients your companys latest content. Offer something of value to them as an individual.

Pair honesty with empathy to navigate transactions with individuals who may be experiencing extreme stress, loss or sadness.

Agents need to keep an eye on carrier quality in order to protect their clients.

News from IMCA, Verisk, IMCA and more.

When prospects see that salespeople aren't putting on an act, it sends a powerful message that dispels doubt and attracts customers. Its called trust.

Being rated on safety by riders as well as wishing to protect the income their vehicles bring in probably accounts for the better results, report from Aite Group says.