Millennials recognize the benefits of AI in P&C insurance, but Gen Z and baby boomers remain skeptical. Insurers can bridge the generational gap through AI education and transparency. (Credit: fizkes/Adobe Stock) Millennials recognize the benefits of AI in P&C insurance, but Gen Z and baby boomers remain skeptical. Insurers can bridge the generational gap through AI education and transparency. (Credit: fizkes/Adobe Stock)

An AI in Insurance Report published by Insurity reveals how insureds feel about P&C carriers using the technology, with some saying it's a deterrent and others sharing they would recommend an AI-integrated insurer to friends and family.

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Ashley Hattle-Cleminshaw

Ashley Hattle-Cleminshaw serves as ALM's PropertyCasualty360 Senior Editor. She brings 10 years of experience in journalism and communications to the editorial team. Reach her by sending an e-mail to [email protected].

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