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Data is at the heart of artificial intelligence and machine learning projects in the insurance industry. The more data insurers have, the better their results. (Shutterstock) Data is at the heart of artificial intelligence and machine learning projects in the insurance industry. The more data insurers have, the better their results. (Shutterstock)

The COVID-19 pandemic has impacted every industry around the globe, but perhaps few as much as the property & casualty insurance industry. From an incredible increase in claims payouts to fears that the economic slowdown will result in customer loss, the industry is struggling to overcome multiple challenges while continuing to meet the current and future needs of its customers.

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