The president and COO of Nationwide Property & Casualty shares how insurance carriers and agents can capture growth in 2021.

There is a disconnect when a policy should encourage insureds to reduce exposures but only pays for expenses if damage occurs.

Underwriters reviewing virtual photos from policyholders must be cautious about the hazards images may not reveal.

Similar regulations may arrive in the U.S. sooner than later, but insurers warn the technology is not as reliable as it seems.