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An increase in large-scale events and policyholders' expectations to receive information in real-time could dictate wider adoption of insurtech.

New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.

Construction, occupancy, protection and exposure are the traditional means of evaluating property risk exposures.

In addition to tightening bonds with policyholders, customer-facing apps also bring benefits to other parts of the insurance business.

Connected devices are poised to shake up the industry. Here's what brokers can do to stay ahead of disruption.

Agents are in a unique position to effectively educate and prepare customers for future risks that insurance could cover.

Two major hurricanes arrived in New Orleans 16 years apart, and both provide lessons for the insurance industry.

Learn how "neighborhood adjusting" can expedite the claims process and uncover new clients.