The staffing changes include the departure of Hippo's COO and CTO Ran Harpaz, SEC filings show.

Eighty percent of independent agency owners surveyed said their agency is already utilizing relationships with outside providers to meet their goals.

Clearly understanding customers' needs, concerns, hopes and expectations enables insurers to develop a superior customer experience.

The U.S. Department of Transportation has proposed a rule that would codify language around canceled or delayed flights to create more consistent refund rules airline-to-airline.