Thirteen years ago, I walked into the office of the National Underwriter Co. and interviewed for a job with the gone-but-not-forgotten Ohio Underwriter.
Drawing on his extensive experience in both the insurance and financial services industries, Mark Saunders is helping Sun Life Financial reassess how IT can best support the organization's current and future business initiatives.
Over the years, Aon had developed a Lotus Notes-based application to manage its legal operations, but with offices in 17 countries, the insurer struggled to overcome the limitations brought about by different offices in different countries.
What makes an all-star team? No single, scientific formula has been developed to gauge the quality of an IT leader. However, after getting to know the seven members of Tech Decision's first all-star s
"We don't reflect on [the compliments] very much," says Ray Voelker, CIO at Progressive Insurance. "The way not to be good at technology would be to say, 'Hey, we're really good at this, so let's sit
When I first started in the insurance business as an underwriter, collaboration required assembling teams of people in a conference room, passing memos and documents through intraoffice and regular mail, and making phone calls.