With the myriad of plans and programs that must be managed, it's easy to see why CRM for insurance is a way to foster improved communication as well as topline and bottom-line growth.

Distracted driving is more than texting or talking on your cell phone. It can include eating or just changing the channel on your entertainment system.

The British government in February cut the so-called Ogden discount rate used by car insurers to calculate payouts for personal-injury claims.

Scott Gunter has been appointed senior vice president, Chubb Group, division president, North America commercial insurance.