The Workers Compensation Institute's 72nd annual Workers Compensation Educational Conference, held Aug. 7-9 at the Orlando World Center Marriott in Florida, once again saw record attendance numbers.

The insurance industry will be more effective and efficient as it continues to capitalize on artificial intelligence (AI) to improve businesses processes.

The case centers on whether Geico General Insurance Co. acted in 'bad faith' in handling a claim from a fatal 2006 accident.

Workers' compensation is one coverage area in which insurance agents can effectively demonstrate their value.