An agency management system is the largest technology expense for virtually any agency regardless of the particular vendor or platform. When these systems are well managed, they help your agency maximize internal productivity and provide a better customer experience.

Top producers have an entrepreneurial attitude and a vision for the future. They have a career plan and know how to achieve their goals. Here are some tips for improving producer performance.

Spring has sprung, the smell of fresh flowers wafts through newly opened windows, and every baseball fan's team still has a shot at the pennant. Ahh, if only all fools were merely captives of sports daydreams. Unfortunately, it appears there are far more fools than suspected lurking within our own...

Nearly 90% of financial services firms say they're planning to increase spending on risk management in the next two years, according to a new report by Accenture.