Spring has sprung, the smell of fresh flowers wafts through newly opened windows, and every baseball fan’s team still has a shot at the pennant. Ahh, if only all fools were merely captives of sports daydreams. Unfortunately, it appears there are far more fools than suspected lurking within our own industry.

Those of whom I speak were revealed by recent articles and presentations from my friend and agency consultant extraordinaire Chris Burand. As one example, Chris wrote the following in his December 2014 Burand’s Insurance Agency Adviser newsletter:

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