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Roof inspections after storms are often costly and inconvenient. New technology could streamline the process for insurance companies and customers.

A survey from Nationwide revealed customers desire a blend between personal interaction and technology when it comes to handling insurance claims.

The insurance claims process is evolving and so are the needs of carriers and skillsets of today's adjusters.

A survey from Celent and PropertyCasualty360.com examines how carrier executives, adjusters, appraisers and investigators view the use of AI in claims.

Discover the challenges construction clients are facing and how insurers can help them overcome obstacles.

Keeping an updated home inventory is an integral part of creating a comprehensive homeowners insurance policy.

Technology is creating opportunities for insurers and contractors to consolidate resources for all parties to a claim.

In the second of three this three part series, Frank Cesario, director, auto claims vertical at LexisNexis Risk Solutions, explains how insurance carriers are rethinking their approach to claims management to reduce cost, improve efficiency and transform the customer experience.