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Using technology to manage claims. While a picture can be worth a thousand words, capturing detailed images of a loss can answer important coverage questions and provide valuable data. (Photo: Phillip/Adobe Stock)

While many claims professionals are familiar with the concept of 360-degree scan and/or photographing technologies, I meet many who do not know how to utilize these resources. As a property restoration contractor, I was resistant to this integration as I thought, “I’ve got my system down.” I didn’t think that I needed a new tool but was pleasantly surprised when the company I was consulting with at the time purchased one of these technologies. My goal with this article is to share how 360 scanning can help expedite claims processing.

Remote access to the structure 



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