Using technology to manage claims. While a picture can be worth a thousand words, capturing detailed images of a loss can answer important coverage questions and provide valuable data. (Photo: Phillip/Adobe Stock)

While many claims professionals are familiar with the concept of 360-degree scan and/or photographing technologies, I meet many who do not know how to utilize these resources. As a property restoration contractor, I was resistant to this integration as I thought, “I’ve got my system down.” I didn’t think that I needed a new tool but was pleasantly surprised when the company I was consulting with at the time purchased one of these technologies. My goal with this article is to share how 360 scanning can help expedite claims processing.

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