Had the earthquake, resultant tsunami, and nuclear disaster that occurred in Japan happened in the U.S., the vast majority of homeowners and companies suffering losses would find little help from their insurers.

Independent insurance agencies hold a significant asset on their balance sheets: the (often significant) cash in their bank accounts.

No one likes to be singled out when bad news strikes—and goodness knows, The Hartford had enough bad news from the financial collapse of 2008—but technology observers believe being the victim of hackers is not so much an “if” proposition as a “when.”

Claims professionals and risk managers alike will readily attest to the complex, sometimes frustrating nature of business interruption (BI) claims.