Research

Ransomware demands increased nearly threefold during the past 12 months, while less sophisticated intrusion techniques were deployed.

Businesses now face new exposures from climate change, including harsher regulations, mounting legal liabilities and reputational damage.

Across cohorts, policyholders with low credit scores were disproportionately impacted by rising home insurance rates.

Interestingly, the study found that family members were the most likely bad actors behind identity theft crimes.

By maintaining contact while not being intrusive, insurance companies can build tighter bonds with consumers.

Carriers that want to maximize their digital investment must look beyond technology and at agent priorities.