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Progressive says its net income for the first nine months of this year is down by 14 percent, or $106 million, to $653 million.

Cat adjusters embody the insurer's promise to the policyholder in times of great need. To excel in this crucial role and speed the road to indemnity, they need to cultivate certain skills and education.

From corporate jets to international airports, aviation presents unique risks and opportunities. A veteran broker specializing in the niche shares tips on how to tap into this lucrative market.

Agency takes insurance relationships a step further to become business partners with clients, promoting behavior that improves loss outcomes

Owners varied insurance career molds agencys recruitment, retention strategies.

Scott H. Smith, president of S.H. Smith & Co. Inc., offers a simple explanation for why his specialty-insurance brokerage continues to gain new clients while retaining previous ones: We make it easy to do business with us.