Market Insights

Arturo Hoyo takes over as chair of the Florida Association of Independent Agents in September. The insurance veteran has more than three decades of industry experience, most of it in the densely populated Miami area.

My neighbor dropped flood coverage this year to shave expenses. Frankly, I'm thinking of doing the same thing.

William Pritchard Jr. writes on what coverage should be available in contractors' environmental insurance, new regulations and how to turn a need into an opportunity for growth.

As the saying goes, there's only one chance to make a first impression. In the insurance business, oftentimes that chance happens when claims occur.

Satisfaction is difficult to guarantee, particularly when property/casualty insurers deal with claimants, but both Jonathon Young and Peter McMurtrie focus on doing just that for Harleysville Insurance and Grange Insurance, respectively.

There's never been a point in time when the financial side of the business was not important, but the recent recession created even more of a need for the financial people.