Market Insights

Many anticipate future reductions in auto claims frequency due to crash avoidance systems and self-driving cars, but what is happening now?

Editors Note: In the second of our three-part series, we examine the review and processing phase of a vehicle accident claim and explore best-practice patterns. To access the first part, which focuses on the initiation phase, visit PropertyCasualty360.com/claims.

In his new book, Average is Over, Tyler Cowan maintains that America is dividing itself into two main groups: At the top will be 10 to 15 percent of achievers, whose self-motivation and mastery of technology will allow them to soar into the future. Then there will be, well, everyone...

Superstorm Sandy reminded long island native and independent agent steve marlin that he does indeed live on an island.

The housing crash caused a record number of foreclosures, putting lenders at greater risk of counterclaims by borrowers. Although some counterclaim suits are simply attempts by the borrower to stall the foreclosure process, many times that is not the case, which means lenders typically have to mount a costly defense...

Though predictive modeling has long been considered a natural fit for claims fraud detection, results have been mixed. To better utilize this powerful tool, insurers must examine past flops and build a stronger defense.