Technology Implementation

As with previous waves of automation, one principle remains unchanged: You can't automate a bad process.

In April, a Texas Waymo entered a flooded roadway and was swept into a creek.

As AI becomes more pervasive, CEOs are under increasing pressure to rethink how leadership teams operate.

It's workflow design, not a lack of expertise, that insurers must address to stay competitive.

The insurance industry is likely to account for 6% of total tech spending in the U.S. this year.

This new level of automation could dramatically improve insurance operational efficiency.