Artificial Intelligence

Practical guardrails can help small businesses balance innovation with security.

Artificial intelligence has broken old assumptions about how talent is developed.

The data links AI criticism to broader workforce strain.

Insurers putting AI into claims and underwriting should add one specific test to every implementation.

Forty-five percent of agents now view AI primarily as an opportunity, compared with roughly equal perceptions of opportunity and threat in 2024.

New hires, in particular, learn interpersonal skills in face-to-face relationships.