Commentary

Insurers should prepare for future perils of a similar scale, which might require a public/private partnership.

Increased transparency and control allow insurers to become more sophisticated about the manner in which they use artificial intelligence.

Of all the areas where insurance can improve the customer experience, are payment solutions the holy grail?

With every risk, there's a chance to eliminate or moderate potential damage or ride it out. Which do we choose?

Discover where recovery opportunities are hiding and two strategies for extracting them.

In addition to tightening bonds with policyholders, customer-facing apps also bring benefits to other parts of the insurance business.