Commentary

Civility. It is a word that has gotten a lot of use lately after the shooting of Congresswoman Gabrielle Giffords. As the nation comes to terms with this tragedy, maybe producers can lead by example and show how to be civil in a competitive environment.

Civility. It is a word that has gotten a lot of use lately after the shooting of Congresswoman Gabrielle Giffords. As the nation comes to terms with this tragedy, maybe producers can lead by example and show how to be civil in a competitive environment.

NU Editors provide forecasts on developments in Washington and market conditions for 2011

NU Editors provide forecasts on developments in Washington and market conditions for 2011

Like school grades or sports statistics, adjusters can be measured on a variety of indictors such as timeliness and customer service, with the ultimate goal being an accurate settlement. But what truly defines perfection for claims organizations?

Like school grades or sports statistics, adjusters can be measured on a variety of indictors such as timeliness and customer service, with the ultimate goal being an accurate settlement. But what truly defines perfection for claims organizations?