Commentary

Insurance companies have struggled to maintain a positive image for customer service, but it turns out that carriers might be doing a better job than banks, at least in keeping small-business consumers satisfied.

Instilling ERM practices at every level in your company is critical to program success. Here's why.

I ran into an old neighbor at the hardware store last weekend and he told me that his sonabout to begin his second year at Purdue Universityhas given up his plans to be an engineer and instead will focus on a double major in math and computer science.

I ran into an old neighbor at the hardware store last weekend and he told me that his sonabout to begin his second year at Purdue Universityhas given up his plans to be an engineer and instead will focus on a double major in math and computer science.

I would be very interested in asking Robert H. Benmosche if he would have ever changed the name of AIGs property and casualty unit.

Insurers need to be fully aware of the processes direct repair shops have in place for communicating with vehicle owners.