Commentary

Recognize the importance of personal connections

Recognize the importance of personal connections

Do you like knowing how a story will end before all the events play out? Some stories are transparent and require little more than common sense to figure out the likely conclusion.

Do you like knowing how a story will end before all the events play out? Some stories are transparent and require little more than common sense to figure out the likely conclusion.

If processing a claim is indeed the moment of truth in an insurers relationship with customers, why are small-business consumers apparently being kept in the dark when it comes to how a loss will be handled?

If processing a claim is indeed the moment of truth in an insurers relationship with customers, why are small-business consumers apparently being kept in the dark when it comes to how a loss will be handled?