Commentary

Use sight, hearing, smell, touch and taste for sales success.

The insurance industry is facing a number of existential challenges, yet most insurers have been reluctant to reinvent their products and operations.

Threats to state regulation loom from both the U.S. and EU governments.

Questions and challenges the insurance industry will have to navigate as it finds ways to respond to the car-sharing and ride-hailing phenomenon.

By addressing knowledge gaps, we can minimize educational risks for our organizations while ensuring that our industry is learning and evolving to meet our customers needs.

The Internet of Things will be a game-changer for insurers.