Commentary

Cultivating a deep understanding of customers needs and desires should be the first step any insurer takes as it begins or accelerates its own digital transformation.

There is a significant activity variance between insurers that are transforming/growing versus those that indicate they are in surviving/sustaining mode.

There is a significant activity variance between insurers that are transforming/growing versus those that indicate they are in surviving/sustaining mode.

What should the insurance industry's technology priorities be for 2017?

Price optimization is not a new idea, but its shaking up the insurance industry in a big way. Here are answers to three big questions many in the industry are asking about the debated practice.

P&C insurers may have their hands full in 2017 coping with a host of challenges, but that doesnt mean they dont have significant opportunities for growth and operational transformation this year and beyond.