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A seismic shift is creating leaps in innovation and disruption, challenging the traditional business assumptions, operations, processes and products of the last 30-50 years. (Photo: Shutterstock)

In March 2016, the first “Future Trends: A Seismic Shift Underway” report was published, highlighting that a powerful, disruptive seismic shift in the insurance industry was underway due to the converging “tectonic plates” of people, technology and market boundary changes.

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