Commentary

Brokers need to significantly change the way they interact with clients, bringing more value to the relationship, not just a focus on renewals.

In any business, it's critical to know your audience. Here's how we went about getting a deeper understanding of independent agents.

Aging infrastructure, if not maintained, can have a significant impact on catastrophe losses, business interruption and lost tax revenue.

Every industry will be transformed or is already being transformed by the real-time, connected world and its technology trappings. Insurance is no exception.

Every industry will be transformed or is already being transformed by the real-time, connected world and its technology trappings. Insurance is no exception.

When assessing how satisfied or engaged another person is in a relationship, that persons actions, not their words, say it all.