Commentary

Providing agents with a good support system, including thorough training and quality leads, can make a difference.

Technology is allowing insurers to efficiently inspect and accurately assess property damage following wind and hail events.

To move at the speed of the consumer, insurers must tap into the power of mobility data.

Transforming the customer experience is a powerful organizational shift that can bring about quantum change.

Insurers are coping with broad environmental shifts in the economy and society that threaten to undermine their entire value proposition.

Industry analyst Jason Hargraves argues why it's smart not to have earthquake insurance in California.