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Restoring water damaged and contaminated soft contents, like beaded purses and wedding dresses, leather goods, and even antique linens handed down for generations, can seem impossible. Yet, with today’s cleaning technologies, these sentimental items can often be restored to their pre-loss condition. (Photo: Shutterstock) Restoring water damaged and contaminated soft contents can seem impossible. Yet, with today’s cleaning technologies, these sentimental items can often be restored to their pre-loss condition. (Photo: Shutterstock)

As the restoration industry changes, as adjusters and carriers look for ways to elevate customer satisfaction rates but decrease overall claim costs, restoration companies that embrace and implement technology and add specialized services are taking the lead in this highly competitive marketplace.

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