Top Claims Technology Stories
Best Practices
FNOL: Staying ahead of customer expectations
By Samir GulatiInsurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
Claims Technology
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.