Claims Technology

These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.

Top Claims Technology Stories

Artificial Intelligence

From buzzword to business tool: How independent agents are putting AI to work

By Rob Bourne
Customer Experience

How to design claims journeys that retain policyholders

Artificial Intelligence

The future of insurance isn't agent-free — it's agent-optimized

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Claims Technology Stories

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