Claims Technology

Insurance carriers are focused on creating better claims experiences for customers, but when disruptors like a global pandemic or the Great Resignation add pressure to operations, it presents a challenge.

Digital tools are allowing for more proactive management of risk saturation.

Celent analyst Andrew Schwartz shares insights from a survey examining the industry's adoption of automated claims.

Everyone around the world is not necessarily impressed by telematics, according to GlobalData.

For those in the claims business, 2022 will continue to present some pandemic-related hurdles when it comes to employment and technology trends.

Industry innovators are leaning on marketing automation and modern business processes to revitalize client acquisition and retention.