InsurTech Center

Optical character recognition & better insurance document processing

Learn how technology can help unlock the power of unstructured data with less manpower.

By Paul Holbein | April 29, 2022 at 10:53 AM

Optical character recognition technology converts unstructured data into machine-readable text. Simply put, it transforms the content in a physical document (printed or handwritten) into a digital format. (Credit: Elnur Amikishiyev/Adobe Stock)

Today’s digital technology is driving massive changes in the insurance industry as insurers aim to increase work efficiency and productivity while improving the customer experience at the same time. One technological advancement that has become key to helping agents remain more competitive and retain more business is optical character recognition or OCR.

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