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Surplus lines brokers know that a fourth year of flat or declining revenues lies before them--unless the market hardens, the economy recovers, or they change their operations in ways that let them capture business despite external trends.
The market will harden--eventually--but a cycle turn is not in the cards for 2010, according to the consensus view of NAPSLO members attending the Mid-Year Leadership Forum who shared their views with NU's E&S/Specialty Lines Extra.
We have a higher cost of capital because we're in a volatile class," he said, referring to the heavy weighting of the company's business in catastrophe lines.
More than $17 billion of capital washed up on the Bermuda shores in 2009, as underwriting profits and investment recoveries for a group of insurers and reinsurers erased a $10 billion capital drop for 2008.
Two Bermuda-based companies, Max Capital Group and Harbor Point Ltd., agreed to merge last week, creating a global insurance and reinsurance enterprise with total capital of $3 billion.
One of the featured speakers at the NAPSLO Mid-Year Leadership Forum was familiar to many members attending the Friday morning session, but according to Tony Markel, the company he led for decades looks entirely different in 2010.
The market will harden--eventually--but a cycle turn is not in the cards for 2010, according to the consensus view of NAPSLO members attending the Mid-Year Leadership Forum who shared their views with NAPSLO Daily.
Last summer, NAPSLO and the Minneapolis-based Professional Liability Underwriting Society announced they were setting up an education partnership between the two associations, but exactly what does that mean for NAPSLO members?
"Recession 101: It's A Test. Not The Final." That is the message posted on billboards across the nation by a person who has been identified only as an "unknown optimist" in media reports.
Surplus lines insurer executives are tackling the challenges of 2010 with a broad range of strategies, but whatever individual approaches they may adopt, all say their main focus is on strengthening wholesaler relationships.

From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From RPS | Risk Placement Services
The healthcare liability market is bending. With tightening capacity, more intentional underwriting, and a supply-demand imbalance, the margin for error has never been slimmer. To overcome these obstacles and stay ahead, brokers must prioritize early engagement, elevate submission quality, and leverage specialized expertise to construct creative solutions.
Download Resource
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
From Cincom
Organizations face a dual challenge: reducing costs while meeting rising customer expectations. This whitepaper explores how Customer Communication Management (CCM) drives measurable ROI by improving CX and operational efficiency.
Download Resource
From Cincom
Are your legacy communication systems creating compliance risks and frustrating customers? This white paper compares outdated platforms to modern CCM, revealing how to boost agility, cut costs, and deliver the personalized experiences clients now demand.
Download Resource
From Cincom
Insurers face pressure to deliver fast, accurate, personalized communication. This guide explains how to use Cincom Eloquence to streamline processes, reduce manual work, ensure compliance, and lower IT dependency for an enhanced customer experience.
Download Resource
From Cincom
Most health insurers use a transactional "notifier" approach for claims, creating friction. This guide introduces the "Navigator Approach," a model that uses Customer Communications Management (CCM) to humanize the claims journey, building member loyalty and trust.
Download Resource
From Cincom
P&C insurers face complex regulations and costly manual compliance. This white paper reveals how to leverage automation to mitigate risk, accelerate speed to market, and turn compliance into a competitive advantage.
Download Resource
From Cincom
Maintaining compliance with regulations like DORA, GDPR, and HIPAA is a critical business imperative. This white paper explores how a robust Customer Communication Management (CCM) solution helps centralize and automate processes to ensure compliance.
Download Resource
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download Resource
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download Resource
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download Resource
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From RPS | Risk Placement Services
The healthcare liability market is bending. With tightening capacity, more intentional underwriting, and a supply-demand imbalance, the margin for error has never been slimmer. To overcome these obstacles and stay ahead, brokers must prioritize early engagement, elevate submission quality, and leverage specialized expertise to construct creative solutions.
Download Resource
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
From Cincom
Organizations face a dual challenge: reducing costs while meeting rising customer expectations. This whitepaper explores how Customer Communication Management (CCM) drives measurable ROI by improving CX and operational efficiency.
Download Resource
From Cincom
Are your legacy communication systems creating compliance risks and frustrating customers? This white paper compares outdated platforms to modern CCM, revealing how to boost agility, cut costs, and deliver the personalized experiences clients now demand.
Download Resource
From Cincom
Insurers face pressure to deliver fast, accurate, personalized communication. This guide explains how to use Cincom Eloquence to streamline processes, reduce manual work, ensure compliance, and lower IT dependency for an enhanced customer experience.
Download Resource
From Cincom
Most health insurers use a transactional "notifier" approach for claims, creating friction. This guide introduces the "Navigator Approach," a model that uses Customer Communications Management (CCM) to humanize the claims journey, building member loyalty and trust.
Download Resource
From Cincom
P&C insurers face complex regulations and costly manual compliance. This white paper reveals how to leverage automation to mitigate risk, accelerate speed to market, and turn compliance into a competitive advantage.
Download Resource
From Cincom
Maintaining compliance with regulations like DORA, GDPR, and HIPAA is a critical business imperative. This white paper explores how a robust Customer Communication Management (CCM) solution helps centralize and automate processes to ensure compliance.
Download Resource
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download Resource
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download Resource
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download Resource
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource