Call center numbers and agent positions in the United States are projected to decrease, according to research by Datamonitor, an independent market analysis firm. The report, The Vertical Guide to

The American Insurance Association and CareerBuilder.com, an online career site, have joined forces to create a new recruiting tool for insurance industry professionals, companies, and other industry

The state of California has decided to act on the recommendations of a Blue Ribbon Commission established Nov. 2, 2003, to review efforts to fight the 2003 wildfires and provide guidelines to prevent

The Occupational Safety and Health Administration recently reopened the rule-making record on employee personal protection equipment. OSHA has asked for further comments on how to determine the

Two bills currently being considered by the U.S. Senate could affect the way that insurers staff their business operations. The bills address the issue of sending jobs overseas to countries with

One consumer myth that many adjusters confront is the idea that claim people get paid by how much they "save" on a given claim. As if adjusters get a commission if they can settle a $20,000 auto or

The firm has been split into four regions: the U.S.; Europe, the Middle East and Africa (EMA); the Americas (Canada, Latin America, the Caribbean and Puerto Rico); and Asia Pacific, explained Jeffrey

The firm has been split into four regions: the U.S.; Europe, the Middle East and Africa (EMA); the Americas (Canada, Latin America, the Caribbean and Puerto Rico); and Asia Pacific, explained Jeffrey