{
  "author": {
    "name": "Joel Makhluf",
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    "articles": [
      {
        "uri": "/2018/01/09/using-ai-and-automation-to-transform-claims-handling/",
        "title": "Using AI and automation to transform claims handling",
        "byline": "Joel Makhluf",
        "kicker": "Commentary",
        "prettyDate": "January 09, 2018",
        "timeToRead": "5 minute",
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        "summary": "Straight-through processing can help reduce errors and costs, while expediting claims handling for insurers.",
        "body": null
      },
      {
        "uri": "/2017/12/07/how-ai-and-automation-can-transform-the-claims-process/",
        "title": "How AI and automation can transform the claims process",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "December 07, 2017",
        "timeToRead": "5 minute",
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        "authors": [
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        "kickerNode": [
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        ],
        "summary": "Leveraging technology can save time and money, leading to happier customers.",
        "body": null
      },
      {
        "uri": "/2017/10/03/5-tips-for-claims-pros-inventorying-water-damaged-sites/",
        "title": "5 tips for claims pros inventorying water-damaged sites",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "October 03, 2017",
        "timeToRead": "6 minute",
        "image": {
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        "authors": [
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        "kickerNode": [
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        ],
        "summary": "Practical advice for dealing with the aftermath of hurricanes and flooding.",
        "body": null
      },
      {
        "uri": "/2017/09/05/how-iot-is-inviting-insurers-into-smart-homes/",
        "title": "How IoT is inviting insurers into smart homes",
        "byline": " Joel Makhluf ",
        "kicker": "News",
        "prettyDate": "September 05, 2017",
        "timeToRead": "4 minute",
        "image": {
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        },
        "authors": [
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        ],
        "kickerNode": [
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        ],
        "summary": "Smart sensors offer prevention and mitigation opportunities.",
        "body": null
      },
      {
        "uri": "/2017/09/05/how-iot-is-inviting-insurers-into-smart-homes/",
        "title": "How IoT is inviting insurers into smart homes",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "September 05, 2017",
        "timeToRead": "5 minute",
        "image": {
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        "authors": [
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          }
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        "kickerNode": [
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        "summary": "Smart sensors offer prevention and mitigation opportunities.",
        "body": null
      },
      {
        "uri": "/2017/08/10/6-insurance-leadership-lessons-from-a-warrior-cult/",
        "title": "6 insurance leadership lessons from a warrior culture",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "August 10, 2017",
        "timeToRead": "5 minute",
        "image": {
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        "authors": [
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        "kickerNode": [
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        ],
        "summary": "Insurance executives can learn important principles from military advisers.",
        "body": null
      },
      {
        "uri": "/2017/07/24/4-insurance-contents-claim-innovations-born-from-catastrophe/",
        "title": "4 insurance contents claim innovations born from catastrophe",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "July 24, 2017",
        "timeToRead": "6 minute",
        "image": {
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        "authors": [
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        ],
        "kickerNode": [
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        ],
        "summary": "The claims process is traditionally hard, complex and tedious.",
        "body": null
      },
      {
        "uri": "/2017/06/29/when-contents-claims-require-specialists/",
        "title": "When contents claims require specialists",
        "byline": " Joel Makhluf ",
        "kicker": "News",
        "prettyDate": "June 29, 2017",
        "timeToRead": "7 minute",
        "image": {
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        },
        "authors": [
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          }
        ],
        "kickerNode": [
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        ],
        "summary": "Not every family heirloom is a priceless treasure.",
        "body": null
      },
      {
        "uri": "/2017/06/07/5-exotic-contents-claims-cases/",
        "title": "5 exotic contents claims cases",
        "byline": " Joel Makhluf ",
        "kicker": "News",
        "prettyDate": "June 07, 2017",
        "timeToRead": "6 minute",
        "image": {
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        "authors": [
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          }
        ],
        "kickerNode": [
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        ],
        "summary": "What do an Oscar, gorilla and Picasso have in common?",
        "body": null
      },
      {
        "uri": "/2016/11/28/claims-adjusting-in-the-21st-century-whats-inside-a-millennial-home/",
        "title": "Claims adjusting in the 21st Century: What's inside a millennial home?",
        "byline": "Joel Makhluf",
        "kicker": "News",
        "prettyDate": "November 28, 2016",
        "timeToRead": "7 minute",
        "image": {
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        "authors": [
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        ],
        "kickerNode": [
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        ],
        "summary": "Millennials value the customer experience, knowledge and service.",
        "body": null
      }
    ]
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}