{
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    "name": "Jeffrey W Brown",
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    "articles": [
      {
        "uri": "/2020/06/02/playing-it-safe-4-ways-to-secure-policyholder-data/",
        "title": "Playing it safe: 4 ways to secure policyholder data",
        "byline": "Jeffrey W. Brown",
        "kicker": "Expert Opinion",
        "prettyDate": "June 02, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/06/Risk_Mgmt_DataProtection.jpg",
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            "name": "Jeffrey W. Brown"
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        ],
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        "summary": "Take action to protect sensitive policyholder data — as well as your relationships and business — during claim processing.",
        "body": null
      },
      {
        "uri": "/2019/11/12/delivering-a-consumer-centric-experience/",
        "title": "Delivering a consumer-centric experience",
        "byline": "Jeffrey W. Brown",
        "kicker": "Analysis",
        "prettyDate": "November 12, 2019",
        "timeToRead": "7 minute",
        "image": {
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          "width": "620",
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        },
        "authors": [
          {
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            "name": "Jeffrey W. Brown"
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        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
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        ],
        "summary": "Insurers must balance innovation with customer trust and satisfaction.",
        "body": null
      },
      {
        "uri": "/2019/04/23/protecting-your-customers-personal-data/",
        "title": "Protecting your customers' personal data",
        "byline": "Jeffrey W. Brown",
        "kicker": "Best Practices",
        "prettyDate": "April 23, 2019",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/04/Tech_Watch_Data_Security.jpg",
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        ],
        "kickerNode": [
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        ],
        "summary": "Here are four specific steps carriers can take to protect their client records against a cyberattack.",
        "body": null
      },
      {
        "uri": "/2019/03/19/what-to-consider-when-picking-a-digital-claim-payment-partner/",
        "title": "What to consider when picking a digital claim-payment partner",
        "byline": "Jeffrey W. Brown",
        "kicker": "Best Practices",
        "prettyDate": "March 19, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/03/Stacks-of-Paper-Files-Insurance-paperwork-iStock.jpg",
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        },
        "authors": [
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        ],
        "kickerNode": [
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            "uri": "/best-practices/",
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        "summary": "Here's how insurance executives can be sure they've found the right digital claim-payment processing partner.",
        "body": null
      },
      {
        "uri": "/2018/08/30/taking-a-digital-approach-to-claims-processing/",
        "title": "Taking a digital approach to claims processing",
        "byline": "Jeffrey W. Brown",
        "kicker": "Market Insights",
        "prettyDate": "August 30, 2018",
        "timeToRead": "8 minute",
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        "authors": [
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        ],
        "kickerNode": [
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            "sectionName": "Market Insights"
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        ],
        "summary": "Here are five factors insurers should consider when moving toward a digital approach for claims and payments.",
        "body": null
      }
    ]
  }
}