"WELCOME back to the fight." Die-hard "Casablanca" fans might remember this line from near the end of the movie. Resistance-organizer Victor Lazlo speaks it in acknowledgement that Rick, the formerly cynical, embittered

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The following article was adapted from Mr. Baker's presentation at the AMS User's Group convention, which was held in April in Nashville, Tenn.) IN MY 25 years in the insurance industry (in addition to being a consultant, I confess I'm also a

Strictly Sales" is written by the faculty of the Dynamics of Selling program. This month's column is from Edwin Lamont, CIC. Far too often in the heat of the new-account hunt, "rules of engagement" are vague, unstated

Storage Tech Preserves Critical DataAra C. TremblySafety and integrity of customer information and industry data is critical to an insurance agency, yet electronic data is ...

Willis CEO Backs Contingency Fee Ban Third-biggest broker to repay clients $51M to settle N.Y., Minn. probesThe settlement reached between the office of New York ...

NAIC Looks To Ease Legislator ConcernsJim ConnollyThe National Association of Insurance Commissioners is not attempting to push tougher audit rules for nonpublic insurers without legislative ...