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Act soon, and boldly: EY research indicates that up to 30% of insurance transactions will be embedded by 2028.
'Digital transformation' is an immediate-action priority for senior leaders across the insurance industry.
In the property & casualty insurance market, the pressure to reduce costs, increase market share, comply with changing regulatory and financial reporting requirements, and meet rising customer service expectations has never been greater.
In the property & casualty insurance market, the pressure to reduce costs, increase market share, comply with changing regulatory and financial reporting requirements, and meet rising customer service expectations has never been greater.
The Analytics Advantage
Top-performing carriers realize that staying compliant and mitigating risk involves true claims transformation.
Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.
Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.
Insurance companies are finding themselves faced with increased pressures due to new regulatory requirements, more-demanding customers, and the competitive imperative to innovate and launch new products.
Claim management has increasingly become an area for strategic innovation, with focus on claim-related business and technology initiatives to improve customer service, total claim results, operational efficiency, and staff retention.
"Strictly Sales" is written by the faculty of the Dynamics of Selling program. This month's column is from David Connolly, ARM. YOU'VE just landed a new client. The check has cleared the bank. The battle is over, and victory is yours. Now you can
Trending Stories
Resources
Origami Risk
From Origami Risk
The MGA market is more competitive than ever. With new entrants leveraging digital tools and shifting market dynamics, staying ahead requires strategic adaptation. Discover how to refine your approach, embrace innovation, and outperform the competition in 2025.
Download Resource
Voltaire
From Voltaire
Inefficient P&C claim letters hide significant costs. Discover how the application of AI for claims letters can transform this liability into a strategic asset, automating accurate letter generation for 200%+ ROI and operational efficiency.
Download Resource
ZestyAI
From ZestyAI
Severe convective storms (SCS) caused $56B in insured losses last year, highlighting rising risks and the urgent need for insurers to adapt their risk assessment strategies. This overview explores 2025's trends, La Niña's impact, and how AI-driven, property-level insights can help insurers mitigate losses and improve underwriting.
Download Resource
AgentSync
From AgentSync
This guide explores the biggest pitfalls in Distribution Channel Management and practical steps you can take to reduce risk, streamline operations, and better support your agency relationships.
Download Resource
OneSpan
From OneSpan
Mixed manual and digital onboarding processes often cause customer frustration and lost policyholders. This white paper shows how to fully digitize first-day processes--making them faster, easier, and more secure with key technologies--to help you minimize abandonment and attract new clients.
Download Resource
ZestyAI
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download Resource
AgentSync
From AgentSync
Looking to cut appointment costs without risking compliance? Learn how Just-in-Time (JIT) appointments can help carriers save thousands while staying aligned with state regulations.
Download Resource
Laserfiche
From Laserfiche
Insurers face mounting pressure from outdated systems, data silos, and rising customer expectations. Discover how a connected, digital-first approach can improve policyholder experiences, streamline operations, and help meet compliance mandates. This guide offers actionable strategies to modernize value-chain operations and drive business growth.
Download Resource
ZestyAI
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download Resource
Verisk
From Verisk
Recovering funds from at-fault parties in auto claims is crucial for insurers, yet subrogation challenges like incomplete data and manual processes slow the process. This guide reveals how claims professionals can streamline subrogation, reduce administrative costs, and maximize recoveries with a more efficient approach. Get the insights you need to speed up claims resolution and improve financial outcomes.
Download Resource
Laserfiche
From Laserfiche
Rising customer expectations, more restrictive regulations, and increased competition are pushing insurers to modernize information management to boost productivity and efficiency. Discover how Intelligent Information Management (IIM) transforms insurance operations--addressing key challenges and delivering measurable ROI by streamlining processes, reducing costs, and enhancing customer experiences.
Download Resource
Verisk
From Verisk
Digital media fraud is evolving fast--can your fraud detection strategies keep up? With AI-powered tools making it easier than ever to manipulate claims evidence, insurers must stay ahead of fraudsters. Download this guide to explore the latest digital media fraud tactics that are affecting the industry.
Download Resource
Vortex Weather Insurance
From Vortex Weather Insurance
Rain-related business disruptions can be costly for your clients. Parametric hourly rain insurance offers a proactive approach to mitigate financial losses from weather conditions. This data-driven solution delivers fast, automated payouts when rainfall thresholds are met, ensuring your clients are protected when they need it most.
Download Resource
Vortex Weather Insurance
From Vortex Weather Insurance
Hurricane-related financial risks can leave businesses vulnerable due to gaps found in traditional insurance policies. Parametric hurricane insurance provides a proactive solution for your clients to recover from hurricane-related financial losses quickly. Learn how this innovative coverage model offers transparent payouts based on measurable storm conditions--helping your clients bridge critical financial gaps when they need it most.
Download Resource
EIS
From EIS
Discover how insurers can detect fraudulent claims faster, enhance accuracy, and streamline claims operations.
Download Resource
Origami Risk
From Origami Risk
Avoid Costly Setbacks, Stay on Schedule, and Maximize ROI
Download ResourceOrigami Risk
From Origami Risk
The MGA market is more competitive than ever. With new entrants leveraging digital tools and shifting market dynamics, staying ahead requires strategic adaptation. Discover how to refine your approach, embrace innovation, and outperform the competition in 2025.
Download ResourceVoltaire
From Voltaire
Inefficient P&C claim letters hide significant costs. Discover how the application of AI for claims letters can transform this liability into a strategic asset, automating accurate letter generation for 200%+ ROI and operational efficiency.
Download ResourceZestyAI
From ZestyAI
Severe convective storms (SCS) caused $56B in insured losses last year, highlighting rising risks and the urgent need for insurers to adapt their risk assessment strategies. This overview explores 2025's trends, La Niña's impact, and how AI-driven, property-level insights can help insurers mitigate losses and improve underwriting.
Download ResourceAgentSync
From AgentSync
This guide explores the biggest pitfalls in Distribution Channel Management and practical steps you can take to reduce risk, streamline operations, and better support your agency relationships.
Download ResourceOneSpan
From OneSpan
Mixed manual and digital onboarding processes often cause customer frustration and lost policyholders. This white paper shows how to fully digitize first-day processes--making them faster, easier, and more secure with key technologies--to help you minimize abandonment and attract new clients.
Download ResourceZestyAI
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download ResourceAgentSync
From AgentSync
Looking to cut appointment costs without risking compliance? Learn how Just-in-Time (JIT) appointments can help carriers save thousands while staying aligned with state regulations.
Download ResourceLaserfiche
From Laserfiche
Insurers face mounting pressure from outdated systems, data silos, and rising customer expectations. Discover how a connected, digital-first approach can improve policyholder experiences, streamline operations, and help meet compliance mandates. This guide offers actionable strategies to modernize value-chain operations and drive business growth.
Download ResourceZestyAI
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download ResourceVerisk
From Verisk
Recovering funds from at-fault parties in auto claims is crucial for insurers, yet subrogation challenges like incomplete data and manual processes slow the process. This guide reveals how claims professionals can streamline subrogation, reduce administrative costs, and maximize recoveries with a more efficient approach. Get the insights you need to speed up claims resolution and improve financial outcomes.
Download ResourceLaserfiche
From Laserfiche
Rising customer expectations, more restrictive regulations, and increased competition are pushing insurers to modernize information management to boost productivity and efficiency. Discover how Intelligent Information Management (IIM) transforms insurance operations--addressing key challenges and delivering measurable ROI by streamlining processes, reducing costs, and enhancing customer experiences.
Download ResourceVerisk
From Verisk
Digital media fraud is evolving fast--can your fraud detection strategies keep up? With AI-powered tools making it easier than ever to manipulate claims evidence, insurers must stay ahead of fraudsters. Download this guide to explore the latest digital media fraud tactics that are affecting the industry.
Download ResourceVortex Weather Insurance
From Vortex Weather Insurance
Rain-related business disruptions can be costly for your clients. Parametric hourly rain insurance offers a proactive approach to mitigate financial losses from weather conditions. This data-driven solution delivers fast, automated payouts when rainfall thresholds are met, ensuring your clients are protected when they need it most.
Download ResourceVortex Weather Insurance
From Vortex Weather Insurance
Hurricane-related financial risks can leave businesses vulnerable due to gaps found in traditional insurance policies. Parametric hurricane insurance provides a proactive solution for your clients to recover from hurricane-related financial losses quickly. Learn how this innovative coverage model offers transparent payouts based on measurable storm conditions--helping your clients bridge critical financial gaps when they need it most.
Download ResourceEIS
From EIS
Discover how insurers can detect fraudulent claims faster, enhance accuracy, and streamline claims operations.
Download ResourceOrigami Risk
From Origami Risk
Avoid Costly Setbacks, Stay on Schedule, and Maximize ROI
Download ResourceOrigami Risk
From Origami Risk
The MGA market is more competitive than ever. With new entrants leveraging digital tools and shifting market dynamics, staying ahead requires strategic adaptation. Discover how to refine your approach, embrace innovation, and outperform the competition in 2025.
Download Resource