{
  "author": {
    "name": "Chris Casaleggio",
    "webUrl": "/author/profile/chris-casaleggio/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 7,
    "social": [],
    "articles": [
      {
        "uri": "/2022/09/15/can-adjusters-become-innovators/",
        "title": "Can adjusters become innovators?",
        "byline": "Chris Casaleggio",
        "kicker": "Commentary",
        "prettyDate": "September 15, 2022",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/09/Insurance-technology_Wright-Studio_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Insurtech and the claims process are evolving and adjusters are often the first to identify problems and offer solutions.",
        "body": null
      },
      {
        "uri": "/2020/01/31/how-changing-weather-patterns-affect-insurance-claims/",
        "title": "American optimism, insurance and the climate crisis",
        "byline": "Chris Casaleggio",
        "kicker": "Analysis",
        "prettyDate": "January 31, 2020",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/01/weathering-the-storm-Falcon.jpg",
          "width": "613",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Changing weather patterns are impacting insurance claims worldwide. Norway is one country that's taking a proactive approach to the climate crisis.",
        "body": null
      },
      {
        "uri": "/2019/12/31/active-listening-in-claims-investigations/",
        "title": "Active listening in claims investigations",
        "byline": "Chris Casaleggio",
        "kicker": "Best Practices",
        "prettyDate": "December 31, 2019",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/12/Claims_Mgmt_Convo.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Learn to listen between the words for what a claimant may or may not be saying.",
        "body": null
      },
      {
        "uri": "/2019/09/27/obstacles-to-the-bodily-injury-update-breaking-through-the-gatekeeper/",
        "title": "Obstacles to the bodily injury update: Breaking through the gatekeeper",
        "byline": "Chris Casaleggio",
        "kicker": "Commentary",
        "prettyDate": "September 27, 2019",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/09/Injury-Shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "When you have yet to receive an injury update on your represented claimant, the adversary is often the personal injury receptionist/gatekeeper.",
        "body": null
      },
      {
        "uri": "/2018/11/09/coppy-paste-conundrum/",
        "title": "Writing errors can increase costs for insurers",
        "byline": "Chris Casaleggio",
        "kicker": "Best Practices",
        "prettyDate": "November 09, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/11/Claims-Management-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Careless letter writing plagues adjusters and embarrasses carriers.",
        "body": null
      },
      {
        "uri": "/2018/08/24/creating-a-game-plan-for-new-adjusters/",
        "title": "Creating a game plan for new adjusters",
        "byline": "Chris Casaleggio",
        "kicker": "Career Moves",
        "prettyDate": "August 24, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/08/Claims_Mgmt_Training.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/career-moves/",
            "sectionName": "Career Moves"
          }
        ],
        "summary": "Training new talent takes time and planning to give them a strong foundation.",
        "body": null
      },
      {
        "uri": "/2018/07/26/the-importance-of-a-timely-investigation/",
        "title": "The importance of a timely insurance claim investigation",
        "byline": "Chris Casaleggio",
        "kicker": "Commentary",
        "prettyDate": "July 26, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/07/Risk_Mgmt_office.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/chris-casaleggio/",
            "name": "Chris Casaleggio"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Early examination of a claim helps avoid problems later on in the process.",
        "body": null
      }
    ]
  }
}