Agency Technology

Boosting a Yelp rating by one star can increase company revenue between 5 percent and 9 percent.

Reliance on cloud services is a concern for underwriters, but with more effective security, the cloud benefits insurers in ways that may outweigh the risk.

Nationwide's Hambone Award represents the most unusual pet mishaps and the incredible recoveries that follow, thanks to pet insurance.

Do a full ROI analysis before you decide on new technology, but the after-purchase steps are just as important.

Understanding the risks produces better outcomes.

Applied Systems breaks down implementation practices in the agency management system, business intelligence, insurer connectivity, the cloud and mobile applications