Education & Training

Since there are many factors that contribute to effectively routing assignments, managers can better realize ROI goals from automating if they carefully analyze their internal workflows first.

Risk managers who are wary of reporting incidents to the insurance company should think twice before making the definite decision to hold back.

During a recent claims audit of a large P&C carrier, I had a number of head-scratching situations as I pondered steps that could have been taken to achieve a more accurate outcome.

During a recent claims audit of a large P&C carrier, I had a number of head-scratching situations as I pondered steps that could have been taken to achieve a more accurate outcome.

In the final installment of a three-part series, the president and CEO of the Insurance Information Institute concludes his thoughts on “great” claims organizations.

State Farm calls dog bites a “serious public health problem” and says it paid $90 million on about 3,500 dog-bite claims last year.